Practice · Claims

Fast where it should be.
Human where it must be.

A claim is a promise. We build agentic claims operations that keep the promise fast — and put a human in the room the instant it matters.

9 min
median FNOL-to-triage
72%
reduction in document review hours
18%
cycle-time compression
4.8/5
claimant satisfaction on hybrid files
Capability stack

From FNOL to closure, re-composed.

Agentic FNOL

First notice of loss captured across voice, chat and portal — structured, triaged and routed in under a minute.

Document synthesis

Tens of thousands of pages of medical, repair and legal documents distilled to a cited, adjuster-ready summary.

Coverage reasoning

Agents read the policy, the endorsements and the facts — and draft a coverage position the adjuster can defend.

Fraud pattern detection

Cross-claim, cross-claimant network reasoning with investigative briefs the SIU team actually uses.

Reserve intelligence

Continuous reserve recommendations grounded in comparable claims, with the deltas explained.

Empathy routing

Detects the moment a claim becomes a life event and hands it — warmly — to a human.

Claims Lab

Experiments on the claim file.

C-001Live

FNOL Concierge

24/7 multi-channel intake agent. Captures loss facts, schedules inspections, sets expectations — hands off to humans when a life event is detected.

C-002Live

Medical Record Reasoner

Ingests 10,000-page medical files. Returns a chronological, cited summary with ICD codes, treatment gaps and causation flags.

C-003Piloting

Coverage Position Drafter

Reads the policy, endorsements and facts. Drafts the coverage letter with citations. Adjuster reviews and sends.

C-004Piloting

Fraud Reasoner

Cross-document, cross-claimant pattern detection with agent-generated SIU briefs.

C-005Alpha

Reserve Copilot

Suggests reserves grounded in comparable closed claims. Explains why, and what would change the number.

C-006Research

Empathy Layer

Signals the moment a claim becomes a life event — bereavement, total loss, litigation — and routes to a human, gently.

Pick one claim type. We'll rebuild it in two weeks.

Auto BI, workers' comp med-only, complex GL — pick your hardest. We'll return a bionic file with your data and your playbook.

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